Your Your privacy is fully protected

1 Introduction

49bat (https://49bat.pro) is one of Bangladesh's most popular online gaming platforms. We believe that the success of any gaming platform depends on user trust — and the foundation of that trust is a solid guarantee of privacy.

This Privacy Policy ("Policy") applies to all services, websites, and mobile applications operated by the 49bat platform. By creating an account or using any of our services, you agree to the terms set out in this Privacy Policy.

We make every effort to write this policy in plain, straightforward language — nothing is buried in legal jargon. If you have any questions, our support team is always ready to help.

2 What information is collected

49bat only collects information that is genuinely necessary to provide its services. We never ask for data we do not need. The information we collect falls into two categories:

Personally Identifiable Information (PII):

• Full name (as per national ID)
• Mobile number or email address
• Date of birth (for age verification)
• Residential address
• National ID or passport number (for KYC verification)
• Payment method details (mobile banking number)

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Platform activity logs (login timestamps, game history)
• Cookies & session data
• Transaction History

3 How data is collected

49bat collects information through several methods. You have the right to know exactly how each one works:

4 How your data is used

49bat uses your information only for the specific purposes listed below. Your data is never used for anything outside of these purposes:

• Account Management: To create your account, manage logins, and ensure account security.
• Age Verification: To verify users are 18+ and to protect minors.
• Payment processing: To securely process deposits, withdrawals, and transactions.
• Fraud prevention: To protect your account and detect suspicious activity.
• Customer support: To resolve your issues as quickly as possible.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Platform improvements: To improve our services and develop new features.
• Relevant offers: To inform you about promotions and bonuses tailored to your preferences.

5 Data sharing policy

49bat never sells your data. However, limited information may be shared in certain specific circumstances:

• Payment processor: To process deposits and withdrawals, only the minimum necessary information is shared with approved payment partners such as bKash, Nagad, and Rocket.
• Law Enforcement: Information may be disclosed to government authorities when required by a valid court order or official investigation.
• Licensing Authority: Certain information must be disclosed to regulatory authorities as a condition of maintaining our gaming license.
• Technology partners: Anonymized data may be shared with trusted technology service providers to keep the platform running.

All third-party partners are required to comply with 49bat's privacy standards. They are not permitted to use your data for their own purposes.

6 Cookie policy

49bat uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: These are essential for login sessions and security and cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language and settings.
• Analytics Cookies: To understand visitor traffic and page popularity — all data is fully anonymous.
• Marketing Cookies: To show you relevant promotions based on your interests — you can opt out at any time.

7 Data retention period

49bat does not retain data any longer than needed. Retention periods vary depending on the type of information:

• Account Information: For as long as the account is active, and for 5 years after closure (for legal compliance).
• Transaction History: Minimum 7 years (as required by financial regulatory law).
• Game history: 3 years or until the resolution of any dispute.
• Support Conversations: 2 years.
• Cookie data: Session cookies are cleared when the browser is closed; persistent cookies last up to 12 months.

Once the retention period expires, data is securely deleted or anonymised.

8 Your Rights

You have full rights over your information at 49bat. Each of those rights is explained in detail below:

9 Protection of minors

49bat strictly enforces an 18+ policy. We take the protection of minors on online gaming platforms very seriously.

• Date of birth is verified at registration — users under 18 will not be permitted to create an account.
• Identity documents are verified through the KYC process to confirm age.
• If a minor's account is identified, it will be suspended immediately and any remaining balance will be refunded.
• We do not knowingly collect data from minors — should this occur, immediate action will be taken.

If a parent or guardian believes their child is using 49bat, please contact our support team — we will take prompt action.

10 Third-party services

49bat uses certain third-party services on its platform to enhance your experience. These services operate under their own privacy policies:

• Game provider: Slots, Live Casino, and Sports Betting games are provided by third-party software suppliers. They retain game outcome data but do not have access to your personal information.
• Payment gateway: Mobile banking services such as bKash, Nagad, and Rocket store transaction data in accordance with their own policies.
• Analytics Tools: Anonymous data is used to monitor website performance.
• Cybersecurity Services: Trusted technology partners are used for fraud detection and DDoS protection.

11 Security measures

49bat uses a multi-layered security approach to protect your data. This is not just a promise — we back it up with real technical measures:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted.
• Two-factor authentication (2FA): An additional OTP verification can be enabled for account logins.
• Firewall & Intrusion Detection: Advanced technology is used to prevent unauthorized access to our servers.
• Regular security audits: Regular system audits are conducted by independent security experts.
• Encrypted Database: All stored data is kept in an encrypted state.
• Suspicious Activity Alerts: Instant notifications are sent if any unusual login activity or transactions are detected.

12 Policy updates

49bat reserves the right to update this Privacy Policy when necessary. We are always transparent about any changes:

• You will be notified via your registered mobile number or email before any significant changes take effect.
• The "Last Updated" date at the top of this page is always kept current.
• Continued use of the platform after a policy update constitutes acceptance of the revised terms.
• If you do not agree to the updated policy, you may request to close your account.